Partial outage
May 19, 16:07 CESTResolved - This incident has been resolved.May 19, 14:50 CESTMonitoring - Everything is back to normal. We are monitoring the service.May 19, 14:19 CESTInvestigating - We are...
View ArticleMinor outage
May 29, 08:19 CESTResolved - This incident has been resolved.May 28, 21:34 CESTInvestigating - Some users is experiencing every 3rd pageview to return an error. This is due to a bug in the setup of one...
View ArticlePreview images not loading for some users
Aug 25, 10:24 CESTResolved - Everything is back to normalAug 25, 09:57 CESTMonitoring - Outage in one of our storage nodes caused rebalancing.Aug 25, 09:42 CESTInvestigating - We are currently...
View ArticleWebsite and API was unresponsive
Mar 19, 16:18 CETResolved - The cache was accidentally cleared which in turn resulted in the database getting flooded with requests. The result was a largely unusable service for about an hour.
View ArticleThe website is unaccessible due to failed cache node
Apr 6, 11:17 CESTResolved - Everything is back to normal.Apr 6, 10:19 CESTMonitoring - The site is slowly recovering. We are monitoring the performance and errors rate.Apr 6, 09:44 CESTIdentified - The...
View ArticleOur service had a degraded performance due to overloaded search servers. All...
Jun 8, 10:51 CESTResolved - Everything should be working normally.Jun 8, 09:51 CESTMonitoring - A fix has been implemented and we are monitoring the results.
View ArticleInfrastructure upgrade
Oct 27, 17:00 CESTCompleted - The scheduled maintenance has been completed.Oct 27, 17:00 CESTUpdate - Scheduled maintenance is still in progress. We will provide updates as necessary.Oct 27, 13:00...
View ArticleFailed cache nodes
Oct 28, 22:40 CETResolved - This incident has been resolved.Oct 28, 22:28 CETMonitoring - A fix has been implemented and we are monitoring the results.Oct 28, 21:03 CETInvestigating - Our cache nodes...
View ArticleElevated error rate
Nov 27, 13:40 CETResolved - Everything is back to normalNov 27, 11:47 CETMonitoring - A loosely declared sub-dependency got updated, introducing a bug with our caching. A fix has been deployed and we...
View ArticleScheduled maintenance
Apr 4, 10:45 CESTCompleted - The scheduled maintenance has been completed.Apr 4, 10:15 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 4,...
View ArticleProduction database issues
Aug 21, 10:39 CESTResolved - The database issue have been resolved. We are monitoring the performance and availability of our systems.Aug 21, 09:34 CESTInvestigating - We are working on a fix for an...
View ArticleIssue caused by failing caching for web servers
Sep 18, 01:41 CESTResolved - The server issues have been resolved. Please contact support@iconfinder.com if you experience issues. Thank you for your patience.Sep 17, 23:30 CESTMonitoring - We have...
View ArticleWebsite down for all users due to database issue
Jan 14, 15:00 CETResolved - After deleting cached data, the database got overloaded by incoming requests. This made the database so slow to respond that users' requests to load the website timed out.
View ArticleOutage due to hosting provider issue
Mar 16, 17:57 CETResolved - This incident has been resolved.Mar 16, 17:27 CETMonitoring - Seems like Heroku fixed the issue quickly. We are monitoring our system for any action required.Mar 16, 17:25...
View ArticleService down due to server side error
Apr 5, 20:44 CESTResolved - This incident has been resolved.Apr 5, 20:43 CESTMonitoring - A fix has been implemented and we are monitoring the results.Apr 5, 20:30 CESTInvestigating - We have temporary...
View ArticlePlanned maintenance
Nov 11, 09:30 CETCompleted - The scheduled maintenance has been completed.Nov 11, 09:01 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 10,...
View ArticlePlanned maintenance
Jan 4, 12:00 CETCompleted - The scheduled maintenance has been completed.Jan 4, 11:53 CETVerifying - Verification is currently underway for the maintenance items.Jan 4, 11:45 CETIn progress - Scheduled...
View ArticlePlanned maintenance
Apr 10, 11:28 CESTCompleted - The scheduled maintenance has been completed.Apr 10, 11:13 CESTVerifying - Verification is currently underway for the maintenance items.Apr 10, 10:30 CESTIn progress -...
View ArticleGeneral outage
Jul 27, 14:45 CESTResolved - This incident has been resolved.Jul 27, 11:45 CESTMonitoring - We have applied a fix and brought the website and API back online. We are monitoring the performance.Jul 27,...
View ArticleUpdates to infrastructure
Dec 6, 10:15 CETCompleted - The scheduled maintenance has been completed.Dec 6, 09:46 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 6, 09:37...
View ArticleUpdates to infrastructure
Feb 17, 12:20 CETCompleted - The scheduled maintenance has been completed.Feb 17, 12:01 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 17,...
View ArticleGeneral outage
Jun 22, 11:40 CESTResolved - We are back up. It was a temporary issue. We'll investigate further.Jun 22, 11:40 CESTInvestigating - We are investigating the current outage. Recently our hosting...
View ArticleIssues with upstream DNS provider
Aug 24, 01:30 CESTResolved - Our hosting provider, Heroku, was experiencing DNS resolution failures. Parts of the service were working because of Cloudflare's caching, but many pages did not.Read more...
View ArticleDDOS attack
Jan 31, 14:23 CETResolved - We've mitigated an attack from IP-addresses in Iran. We have increased security levels to stop the DDOS attack. We expect the service to be back to normal performance. We...
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